Customer Case Study; BMW iPod Car Kit / BMW In Car iPod
We want to tell you about our customers more and more so we will be updating our blog at least weekly with one of our customers experiences. He had a choice of Dension or Dice In Car iPod kits.
Calvin Divilak from North London runs his own eCommerse website selling bathroom accessories. He contacted our sales team via our ticketing system requesting some advice on what kit would suit his needs best. His choice was between the BMW Dension Gateway and the BMW Dice Silverline iPod Car Kits.
Calvin wasn’t that confident with auto electrics but with the right guidance was sure he could do it. Before his purchase we sent him a direct link to the installation instructions of both kits. It seemed that Calvin thought he would struggle to remove the stereo in his car so he opted for the Dice Silverline kit for BMW as it simply plugs into the pre-wired lead in the boot. From here he would just have to route the 5m wire which comes with the kit through to where he wanted his iPod to live.
Calvin ordered at 2:30pm on Thursday and left a voicemail on our sales phone line at 7:30am on Friday to say that he received the item. We received another call at 9am to let us know he had installed it and to discuss the best way of operating the kit. Within 10 minutes he had the hang of it and was another happy customer.
